First off, as the #1 propane provider in Central Texas, Terry Garnett’s Propane has addressed one of the top concerns of homeowners in the Austin and Texas Hill Country; how can we keep from running out of propane?

It’s a fact that we’re all busy.

Job, family, and what have you. Sometimes we just plain forget to keep tabs on how much propane is in our tank. Wouldn’t it be nice to relax knowing you’ll never run out of propane? Well that’s a key benefit of the Keep Check™ program.

Never Run Out

When you sign up for the Keep Check program you can be assured your tank will never be out of propane. Your driver will systematically monitor the levels and top off your tank so there is hot water when you need it and clean and efficient propane for cooking your favorite foods. Don’t forget, to keep your household running smoothly you need a steady supply of propane.

Your Propane Appliances Benefit from the Keep Check Program

It’s been proven that it’s very important to keep a steady, even supply of propane to ensure the best working and operating conditions for your propane appliances. Propane appliances are designed to not run out of propane. An even and reliable flow allows them to operate at efficient benchmarks.

Plus, with the Keep Check program you can be assured that your system will remain running cleanly on pure HD5 propane.

Pure HD5 Propane Makes All The Difference

Central Texas consumers are learning that not all propane providers deliver the same product. Propane can be contaminated if carried in trucks that also carry other substances.

Terry Garnett’s Propane delivers only pure HD5 propane. Every truckload is directly from the plant to you under Terry Garnett’s Propane’s direct and exacting standards ensuring that no contamination takes place in the process. Pure HD5 propane is clean, green, and the ultimate in energy efficiency.

Enroll Now. One Phone Call = Peace of Mind

It’s the start of a new year and you deserve the best. Start by making just one phone call to area code 512-894-4480 or visit garnettspropane.com and enroll in Terry Garnett’s Propane’s Keep Check™ program.

You’ll be glad you did.

When we started the company, we did the same thing we still do now. We don’t rest until all our Same Day Deliveries have been made. We’ve got families too. We know what it’s like.

If you’ve got a house full of kids and it’s time to cook dinner, you need propane now. That’s the way we built our reputation and how our founding management team established the order of our company.

Why is 30 years so important to our customers? Because we have the same team in place that built the company. Think about it, many businesses that have been around have new management (and this is key) that wasn’t there for the innovating days of building the business from scratch.

We still have our primary knowledge base and practical experience benefitting our customers.

People who build a company care more. When you start a business you pay attention to details.

Our founder drove the first truck and yes indeed, our founder and management team still run the company. Experience matters.

Every day our customers benefit from their collective years of experience.

As an example, when Katrina hit and fuel supplies were in short order, all of our customers had propane – no empty tanks, no interrupted service and most of all, no headaches for our customers from lack of supply. How did our experience make the difference? Simple. Our management team had long standing friendships and a history of successful business with the distributors so we received priority supply from the distributors.

Sometime it is who you know. Especially when you have built key business relationships based on honesty, integrity and the test of time.

In fact, to this day, when it gets cold we often supply the other propane providers in the area.

We’d love to have you join us. Give us a call at 512-894-4480.

It’s still the good old days at Terry Garnett’s Propane.

Website: garnettspropane.com
Order propane: 512-894-4480

We all know how tough it can be to achieve our list of resolutions we crank out at the start of a new year. We mean well, but unfortunately, we usually forget the list and ignore our initial enthusiasm. Not anymore. We can bag an easy victory thanks to Terry Garnett’s Propane.

Take a look at this resolution for 2012:

I will value my home and family by using only pure HD5 propane for our home energy needs and I will also preserve and protect my capital investment in my propane appliances.

Excellent. A worthy goal. Now, here’s how to achieve it in one simple phone call.

Take Terry Garnett’s Propane up on their offer. They are offering to include your family in the Keep Check Program  and deliver only pure HD5 propane directly from the distributor to your home. Simple and easy.

If you’ve been following the propane contamination problem you already know what is occurring in the Texas propane industry. If you don’t know, read this:
Why Texas Are Up In Arms About Contaminated Propane

So, what smart homeowners know is they need a propane provider who can bring them uncontaminated propane or if you will,  organic propane. Pure HD5 molecular structured propane – burns green with no carbon footprint, is what your propane appliances are actually designed to burn, and provides more value per gallon.

Get on board with one phone call to Terry Garnett’s Propane @ 512-894-4480.

Now, if only all our New Year’s resolutions were this easy!

Wake Up Call Hits Texas Propane Industry

There has been alot of recent coverage to a problem many homeowners never knew existed in the Texas propane industry. We’re referring to the problem of contaminated propane which occurs when a trucking company hauls propane from the distributor to the local propane company in a truck that previously carried another substance. The result? Some of the previous carried substance remains in the truck resulting in contaminated propane. Not good for homeowners and your investment in propane appliances as well as getting the most value for your propane.

The only way to truly know you’re getting pure HD5 product out of a truck is to never put anything else in. That’s the simple fact. And that’s what we do. We transport our propane directly from the distributor to our facilities in trucks that only carry pure HD5 propane.

Here’s a list of zip codes and links where Terry Garnett’s Propane delivers pure HD5 propane. If your zip code or location is not on this list just call 512-894-4480 to find out if pure HD5 propane is available in your area.

73301, 73344, 76511, 76527, 76530, 76537, 76573, 76574, 76577, 76578, 78613, 78615, 78620, 78652, 78626, 78627, 78628, 78630, 78634, 78641, 78642, 78645, 78646, 78660, 78664, 78673, 78674, 78680, 78681, 78682, 78683, 78691, 78701, 78702, 78703, 78704, 78705, 78708, 78709, 78710, 78711, 78712, 78713, 78714, 78715, 78716, 78717, 78718, 78719, 78720, 78721, 78722, 78723, 78724, 78725, 78726, 78727, 78728, 78729, 78730, 78731, 78732, 78733, 78734, 78735, 78736, 78737, 78738, 78739, 78741, 78742, 78744, 78745, 78746, 78747, 78748, 78749, 78750, 78751, 78752, 78753, 78754, 78755, 78756, 78757, 78758, 78759, 78760, 78761, 78762, 78763, 78764, 78765, 78766, 78767, 78768, 78769, 78772, 78773, 78774, 78778, 78779, 78780, 78781, 78783, 78785, 78786, 78788, 78789, 78799

Pure HD5 Propane Delivery Areas

Austin, Texas Propane Delivery

Bastrop, Texas Propane Delivery

Blanco, Texas Propane Delivery

Buda, Texas Propane Delivery

Burnet, Texas Propane Delivery

Cedar Park, Texas Propane Delivery

Dale, Texas Propane Delivery

Del Valle, Texas Propane Delivery

Driftwood, Texas Propane Delivery

Dripping Springs, Texas Propane Delivery

Elgin, Texas Propane Delivery

Georgetown, Texas Propane Delivery

Hutto, Texas Propane Delivery

Johnson City, Texas Propane Delivery

Kyle, Texas Propane Delivery

Lago Vista, Texas Propane Delivery

Lake Travis, Texas Propane Delivery

Lakeway, Texas Propane Delivery

Leander, Texas Propane Delivery

Manchaca, Texas Propane Delivery

Manor, Texas Propane Delivery

New Braunfels, Texas Propane Delivery

Pflugerville, Texas Propane Delivery

Round Mountain, Texas Propane Delivery

Round Rock, Texas Propane Delivery

San Antonio, Texas Propane Delivery

San Marcos, Texas Propane Delivery

Seguin, Texas Propane Delivery

Spicewood, Texas Propane Delivery

Spring Branch, Texas Propane Delivery

Taylor, Texas Propane Delivery

Universal City, Texas Propane Delivery

Wimberley, Texas Propane Delivery

Remember, this will be the easiest New Year’s resolution to achieve – just one phone call!

All you need to do is call Terry Garnett’s Propane at 512-894-4480 and ask to be enrolled in the Keep Check Program. Our drivers will stop by and fill your tank with pure HD5 propane and subsequently automatically monitor your levels so you never run out in 2012!

Here’s what you need to know that makes all the difference in value for you and your family;  we transport our propane directly from the distributor to our facilities in trucks that only carry pure HD5 propane.

Why is that important? Read on…

There has been alot of recent coverage to a problem many homeowners never knew existed in the Texas propane industry. We’re referring to the problem of contaminated propane which occurs when a trucking company hauls propane from the distributor to the local propane company in a truck that previously carried another substance. The result? Some of the previous carried substance remains in the truck resulting in contaminated propane. Not good for homeowners and your investment in propane appliances as well as getting the most value for your propane.

We’ve had many questions to us about this and we always tell folks that most likely propane company owners don’t know when they receive a contaminated load.  (There could be exceptions but let’s give everyone the benefit of the doubt.)

Sure, we’ve heard the trucking companies state they clean their trucks, etc. What would you expect them to say? The food industry is under scrutiny for similar practices.Bottom line is why take a chance on contaminated propane when you can get propane from a source that ONLY carries pure HD5 propane.

People thought we were crazy. We bought our own trucking company. It was the only way to honestly know what we were getting.  It’s what makes our propane different and we believe our friends and neighbors deserve this. Propane is the best cost efficient, green energy solution but ONLY if it is pure HD5 propane.

So… how do you know if you’ve been getting contaminated propane?  The problem is, you don’t. That is unless you have your propane delivered by Terry Garnett’s Propane. We know our propane is pure HD5 propane because we use HD5 Transport – the company that only carries pure HD5 propane.

The only way to truly know you’re getting pure HD5 product out of a truck is to never put anything else in. That’s the simple fact. And that’s what we do.

Once again, here’s the propane challenge. Try this simple test and let the results speak for themselves!

Try four tanks of our pure HD5 propane – that’s right, see for yourself the difference! And see a difference you may, indeed! Try 4 for more! More energy from pure HD5 propane. More life to your investment in your home’s propane appliances! More hot water faster when you need it for showers! The list goes on – you do get more with pure HD5 propane.

That’s why we cared enough to buy a trucking company. You deserve the best.  We’ve been your trusted propane provider for over 30 years and we feel it is important to  use what we know about the industry to look out for you. If someone is selling contaminated food, sure it may be cheaper but what does it do for your health and quality of life.

So friends, try 4 for more. Four full tanks of genuine pure HD5 propane and you’ll see the difference!

Call us at 512-894-4480 or visit garnettspropane.com. You’ll be glad you did!

As a service to their readers, they recently interviewed Michelle Garnett of Terry Garnett’s Propane regarding the upcoming winter season.

Austin Propane Delivery: I’m here with Michelle Garnett of Terry Garnett’s Propane. Michelle, is there any advice you can give homeowners about how to be ready for the upcoming cold season here?

Michelle Garnett: Check your propane system, it’s very easy.  Give us a call and we will teach you how to read your percentage gauge if you want to track your own usage.

A lot of people do not understand that pressure gauges and percentage gauges stick sometimes. Our drivers will walk you through your entire house and show you how to conserve energy. That’s what we are about.  We are about safety, your usage, and we are here to help you conserve.

Austin Propane Delivery: Your company is well known for being readily available for your customers. For instance, we noticed that when we call your office a person actually answers the phone. <laughs> No endless voice prompts or endless on hold music. That’s almost unheard of in this day – a company that still places customer communications as a priority and answers their phone!

Michelle Garnett: We feel our clients are part of our family. If you have any questions or concerns just give us a call.  You can email any of our staff.  The drivers are also available for you to talk to them when they’re there.

If your driver sees something odd at your residence, they let us know at the office and we follow up and contact you to make sure any potential problems are taken care of before they become a real problem. Just give us a call 24/7 and we’re here for you.

Austin Propane Delivery: There is much discussion about the importance of HD5 propane. As a propane professional, how important do you think it is for a homeowner to do the research to make sure they are getting HD5 propane delivered?

Michelle Garnett: I think that it’s extremely important.  Most American’s do not understand that there are different grades of propane. HD5 propane is actually the purest form of propane and it’s vital to making your propane system run well.  HD5 propane doesn’t have any lower grades of propane in it.  For one thing, your appliances will last longer.  They won’t weaken your system.

We only deliver pure HD5 propane to our customers.  We assure our clients they are getting the finest propane that is safe for their families and best for their homes.

Austin Propane Delivery: Well, thank you so much and we look forward to a great propane season.

Terry Garnett’s Propane Contact Information

Web: garnettspropane.com
Phone: 512-894-4480
Fax: 512-894-7113

Order Propane via text: 512-739-2358

Online Payment Center: payments.garnettspropane.com

In our busy day-to-day lifestyles we don’t often have the time nor the inclination to learn more about the propane being delivered to our homes. That’s all the more reason why we need to work with somebody we can trust.

It is key that if we choose an established propane provider who sets exacting standards, has a defined distribution channel that always is reliable, and places the value on quality for their customers we are then in the best position as consumers.

Simply put, HD5 propane is the purest form of propane and the optimum chemical composition for the propane that you want for your home energy needs.

Propane is a substance occurring in nature with a chemical formula of “C3H8.” The term has also come to refer to several different substances that may contain chemical propane, C3H8, in varying amounts. Unlike gasoline or heating oil, which is the same from coast to coast, “propane” varies widely in quality and “commercial grade propane” can have as little as 0% propane, because all that is required of it is that it can hold a flame.

In this segment we will examine what exactly is HD5 propane and why, as a homeowner, it’s very important you understand.

There are in fact four (4) main grades of propane: HD5 propane, “commercial grade propane,” HD10 propane, and Y-grade field condensate. HD5 propane and “commercial grade” propane are defined by the American Society for Testing and Materials by its Standard 1835. This standard defines HD5 propane by its chemical formula: it must consist of no less than 90% propane molecules, no more than 5% propylene and no more than 5% butanes and ethane. This standard defines “commercial grade” by its functionality: any mixture of gases that holds a flame may be called “commercial grade” propane.

At Terry Garnett’s Propane, we believe that an informed public is better qualified to choose the propane provider that best fits their needs. While it’s true that some companies might not even talk about HD5 propane, we feel it’s very important for you to understand that not all propane is the same.

Pure HD5 propane not only burns more efficiently in your appliances and provides better value for your dollar, it also ensures that you are meeting the exacting standards established by your propane appliance manufacturers.

For over 30 years. Garnett’s propane has only been delivering pure HD5 propane. Since the company started with the primary mission of providing propane to friends and neighbors, delivering only the highest quality propane has been the building block of the company.

Call us today at 512-894-4480 or visit our website at garnettspropane.com – you call, we’re there!

Let’s fast forward to a common household scenario; the alarm goes off and it’s time to get the kids up for school, get breakfast on the table, and get dressed and out the door for work. On those chilly Central Texas mornings it’s comforting to know that our homes are warm and hot water greets us in the shower to start our day.

Ah, it’s easy to take the good life for granted. So here’s the question… is it really worth a few minutes to learn how to select the best propane provider to enhance our lifestyle?

Yes, say the experts in the Central Texas propane industry. As Dylan wrote “the times they are a changing” and as far as the propane industry in Austin, they certainly are.

As the times have changed, so has the need to be an informed consumer. Energy plays a key part of our life and it’s time to learn about HD5 propane.

HD5 propane. Why is this important for us to understand? How can it help us get the most value in our family budget? How can we benefits by understanding actual propane market conditions in the Austin, Texas communities?

Whew – lot’s of questions. Fortunately, the answers are clear and yes, we certainly will benefit from learning about pure HD5 propane.

Although it may not cross your mind, it is a very intelligent question to consider what has been becoming an increasingly prevalent topic these day; the actual chemical product purity of the propane your propane provider is delivering to you. You’re paying fair market value. What are you really getting for your money?

In our following series of installments we’ll discuss:

1. What is HD5 propane?
2. Why are some customers of propane providers unknowingly receiving contaminated propane and not pure HD5 propane.
3. What can the average homeowner do to ensure they are receiving only pure HD5 propane.

We’ll discuss this important issue from the point of the professional propane provider to the homeowner and how this issue makes a difference in our propane appliances and lifestyles.

Propane continues to be the best choice for efficient and cost effective energy. Each of us benefits when we learn key facts about becoming intelligent consumers of energy.

Terry Garnett’s Propane – You call, we’re there!
Visit our website at garnettspropane.com or call 512-894-4480

Austin and Central Texas families have been enthusiastically supporting Terry Garnett’s Propane in their 2011 Safety and Efficiency Initiative. This program has been designed to provide customers with evaluative analysis of their energy systems to ensure each customers is getting the most dollar value from their energy usage patterns as well as spotlighting individual attention on each component in the propane delivery system.

“Having the propane experts from Terry Garnett’s go over each element of our system has been good for our peace of mind” said one homeowner from Wimberley.

“My husband and I have two kids, seven and nine, and believe me, when it’s bath time we want to know our hot water heater is working. Once I found out propane provides hot water instantly on demand I was sold! Plus, money is tight in our budget. I want to know we are getting the best value for the dollar.”

“Our driver helped us track and watch the amount of propane we were using. We found it was time for a new stove and that the money we’d save would actually pay for the new appliance in time.”

“I was also surprised to learn little energy efficiency tips such as putting a dry towel in the clothes dryer with each load of wet clothes. The dry towel adsorbs dampness and reduces drying time. I never would have thought of that until our driver mentioned that during the efficiency analysis.”

Customers are invited to call the offices at Terry Garnett’s Propane @ 512-894-4480 and schedule their Safety and Efficiency Analysis which is offered at no expense to their Keep Check customers.

“We treat our customers as family and now is the time of year when we can send our team out and be of extra service to our friends” said a spokeperson for Terry Garnett’s Propane. “We offer this service in the same spirit as our 24 hour help line. How would we want to be treated… that’s how we treat each customer.”

We’d like to thank all of the members of the Terry Garnett’s Propane team for all of the good work they do to coordinate, facilitate, and deliver the finest propane services in Texas.

To our customers, the voice of Terry Garnett’s Propane is the voice that answers their phone call. The face of our company is the person who delivers their propane in a professional and courteous manner. Our team deserves the credit and we are proud of all of their achievements.

Here are some comments from customers expressing their satisfaction. First of all, here is a card we received praising Augustine for his excellent work:

Hello..I’ve never used you before but have heard wonderful things about your company. Yes I’m in a bind. We moved into this house back in May and continued to use the vendor that was currently being used at this residence. I should have known from the beginning but I just wrote it off as a bad day..The driver overfilled our tank and I guess you know the rest of the story. What a mess throughout the whole house. At the time we were told it was a bad gauge and should be replaced but of course it couldn’t be replaced because the tank was now full. We were told to let the tank run completely out so that the gauge could be replaced before being filled. Well that is what we did. Giving them notice all week that we were very low and would be out within a day or so. So now we are out and you guessed it, they have all kinds of problems and are not sure when they will get here. At this point all I need is some propane to run my household on. We can wait till spring to change the gauge. It didn’t make any difference they still have not made it out and we are now talking about day 2. Would you please give me a call as soon as you possibly can so that I could make arrangements for you to look at this tank. Again, I know it is a busy time of year and we can wait till another time to change out the gauge if needed. I just really need some propane. Thank you and I look forward to hearing from you.
Dori N.

Here’s a nice note from Justina C.

One of our drivers, Bob, went way beyond the call of duty to help a customer – read the story below:

I would like to thank Bob for being the fabulous snake slayer for me on Friday the10th of September 2010.
We are a new customer to Garnetts Propane, while I was waiting for Bob to arrive to our weekend home to service the propane tank and give the house a propane blessing. I came across a snake in one of the closets. I thought it was a rattle snake, and try as I may I was unsuccessful in removing the beast. SO I called your office and spoke to Sarah. (In hind sight this is pretty funny) , I asked her if the driver had a gun? After a brief hesitation she responded with a very calm “a what?? , a gun, on a propane truck ,,,, no.” So I asked if he was any good with snakes because I had one in the closet and I think it is a Rattler!!!. Well to make this shorter. Sarah stated that he may be able to help and wished me good luck. SOOO Bob got There, I did the girl thing and said ” Do you know how to kill a snake cuz I got one?” And try as he may he did everything he could to keep it alive, but I was busy trying to smash it’s tail, and I am sure Bob can fill you in on the event.

Bottom line, I have nothing but good things to say about your company and service.
Your prices are higher but well worth it when it comes to the customer service.I had made a phone call to [n ame withheld] when I was looking for a vendor. That woman was a first class B$@#h but she was cheaper. However the way I see it you get what you pay for. Thank you for being a great company with values and customers in mind. You guys ROCK!!
Bonnie P.

Jayne Schultz provided these kind words regarding her service:
Hi Sarah, Got your nice note today. Thanks for filling our tank so quick. Rick was very kind and helpful also. Thanks so much!

Janet Snyder recently sent a note:
Rick is a great guy and represents your company very well.

Michelle,
Thank you for your help today. Next time will get bill in the mail on time. You have a wonderful company and have given us the best service over the last 13 years.
Roger Naylor

Thank you for the quick service! Sorry I missed getting to meet the delivery man again. Thank you.
June Huffman

I want to thank Terry and all the folks at Terry’s Garnett’s Propane Company for being considerate of my safety concerns with the installation of the propane connections to our house. I realize that you have gone out of your way to address the needs of a single customer. Jesse did a nice job with the project and followed up with a complete inspection of each gas appliance. We sincerly thank you!
Brian Bahr

Terry,
Rex & I want to thank you for everything you did to get our pavilion fireplace up and running. Over the last few years, when Rex would bring up the subject of a propane tank, I would keep putting it off because I thought it would be such a headache and it would have been, had you and your shop not been the ones to do it. Everyone involved went the extra mile and made it quick and easy for us.
Again, sincere thanks to all of you.
Cindi

Garnett’s Propane,
I wanted to thank your company’s employees for being so helpful and professional. I purchased propane last week from you and was so impressed by good service! Another companys propane employee was absolutely rude to me when I called them and several other companies were not too professional or polite. You’ll have all of my business and I will recommend you to everyone!
Thanks,
Jazen

Susan Stevens:
Please thank everyone again for your timely response. You are a great team!

Thanks to all for their feedback and once again, thanks to everyone at Terry Garnett’s Propane for caring about each customer!