Michelle Garnett Interview: Getting Ready for the Upcoming Propane Season in Austin, Texas

September 13, 2011 by Tech Support · Leave a Comment 

Austin Propane Delivery.com covers the propane industry in the Austin and Central Texas area.

As a service to their readers, they recently interviewed Michelle Garnett of Terry Garnett’s Propane regarding the upcoming winter season.

Austin Propane Delivery: I’m here with Michelle Garnett of Terry Garnett’s Propane. Michelle, is there any advice you can give homeowners about how to be ready for the upcoming cold season here?

Michelle Garnett: Check your propane system, it’s very easy.  Give us a call and we will teach you how to read your percentage gauge if you want to track your own usage.

A lot of people do not understand that pressure gauges and percentage gauges stick sometimes. Our drivers will walk you through your entire house and show you how to conserve energy. That’s what we are about.  We are about safety, your usage, and we are here to help you conserve.

Austin Propane Delivery: Your company is well known for being readily available for your customers. For instance, we noticed that when we call your office a person actually answers the phone. <laughs> No endless voice prompts or endless on hold music. That’s almost unheard of in this day – a company that still places customer communications as a priority and answers their phone!

Michelle Garnett: We feel our clients are part of our family. If you have any questions or concerns just give us a call.  You can email any of our staff.  The drivers are also available for you to talk to them when they’re there.

If your driver sees something odd at your residence, they let us know at the office and we follow up and contact you to make sure any potential problems are taken care of before they become a real problem. Just give us a call 24/7 and we’re here for you.

Austin Propane Delivery: There is much discussion about the importance of HD5 propane. As a propane professional, how important do you think it is for a homeowner to do the research to make sure they are getting HD5 propane delivered?

Michelle Garnett: I think that it’s extremely important.  Most American’s do not understand that there are different grades of propane. HD5 propane is actually the purest form of propane and it’s vital to making your propane system run well.  HD5 propane doesn’t have any lower grades of propane in it.  For one thing, your appliances will last longer.  They won’t weaken your system.

We only deliver pure HD5 propane to our customers.  We assure our clients they are getting the finest propane that is safe for their families and best for their homes.

Austin Propane Delivery: Well, thank you so much and we look forward to a great propane season.

Terry Garnett’s Propane Contact Information

Web: garnettspropane.com
Phone: 512-894-4480
Fax: 512-894-7113

Order Propane via text: 512-739-2358

Online Payment Center: payments.garnettspropane.com

Kudos from Customers for the Terry Garnett’s Propane Team

May 4, 2011 by Tech Support · Leave a Comment 

Every time we receive a phone call or email from our customers at Terry Garnett’s Propane it is highly appreciated. Since our beginnings over 30 years ago it has been (and remains) our mission to serve our friends and customers.

We’d like to thank all of the members of the Terry Garnett’s Propane team for all of the good work they do to coordinate, facilitate, and deliver the finest propane services in Texas.

To our customers, the voice of Terry Garnett’s Propane is the voice that answers their phone call. The face of our company is the person who delivers their propane in a professional and courteous manner. Our team deserves the credit and we are proud of all of their achievements.

Here are some comments from customers expressing their satisfaction. First of all, here is a card we received praising Augustine for his excellent work:

Ausgustine receives top honors from customers

Hello..I’ve never used you before but have heard wonderful things about your company. Yes I’m in a bind. We moved into this house back in May and continued to use the vendor that was currently being used at this residence. I should have known from the beginning but I just wrote it off as a bad day..The driver overfilled our tank and I guess you know the rest of the story. What a mess throughout the whole house. At the time we were told it was a bad gauge and should be replaced but of course it couldn’t be replaced because the tank was now full. We were told to let the tank run completely out so that the gauge could be replaced before being filled. Well that is what we did. Giving them notice all week that we were very low and would be out within a day or so. So now we are out and you guessed it, they have all kinds of problems and are not sure when they will get here. At this point all I need is some propane to run my household on. We can wait till spring to change the gauge. It didn’t make any difference they still have not made it out and we are now talking about day 2. Would you please give me a call as soon as you possibly can so that I could make arrangements for you to look at this tank. Again, I know it is a busy time of year and we can wait till another time to change out the gauge if needed. I just really need some propane. Thank you and I look forward to hearing from you.
Dori N.

Here’s a nice note from Justina C.

Terry Garnett's Propane Kudos from Customers

One of our drivers, Bob, went way beyond the call of duty to help a customer – read the story below:

I would like to thank Bob for being the fabulous snake slayer for me on Friday the10th of September 2010.
We are a new customer to Garnetts Propane, while I was waiting for Bob to arrive to our weekend home to service the propane tank and give the house a propane blessing. I came across a snake in one of the closets. I thought it was a rattle snake, and try as I may I was unsuccessful in removing the beast. SO I called your office and spoke to Sarah. (In hind sight this is pretty funny) , I asked her if the driver had a gun? After a brief hesitation she responded with a very calm “a what?? , a gun, on a propane truck ,,,, no.” So I asked if he was any good with snakes because I had one in the closet and I think it is a Rattler!!!. Well to make this shorter. Sarah stated that he may be able to help and wished me good luck. SOOO Bob got There, I did the girl thing and said ” Do you know how to kill a snake cuz I got one?” And try as he may he did everything he could to keep it alive, but I was busy trying to smash it’s tail, and I am sure Bob can fill you in on the event.

Terry Garnett's Propane driver assists customer by catching snake

Bottom line, I have nothing but good things to say about your company and service.
Your prices are higher but well worth it when it comes to the customer service.I had made a phone call to [n ame withheld] when I was looking for a vendor. That woman was a first class B$@#h but she was cheaper. However the way I see it you get what you pay for. Thank you for being a great company with values and customers in mind. You guys ROCK!!
Bonnie P.

Jayne Schultz provided these kind words regarding her service:
Hi Sarah, Got your nice note today. Thanks for filling our tank so quick. Rick was very kind and helpful also. Thanks so much!

Janet Snyder recently sent a note:
Rick is a great guy and represents your company very well.

Michelle,
Thank you for your help today. Next time will get bill in the mail on time. You have a wonderful company and have given us the best service over the last 13 years.
Roger Naylor

Thank you for the quick service! Sorry I missed getting to meet the delivery man again. Thank you.
June Huffman

I want to thank Terry and all the folks at Terry’s Garnett’s Propane Company for being considerate of my safety concerns with the installation of the propane connections to our house. I realize that you have gone out of your way to address the needs of a single customer. Jesse did a nice job with the project and followed up with a complete inspection of each gas appliance. We sincerly thank you!
Brian Bahr

Terry,
Rex & I want to thank you for everything you did to get our pavilion fireplace up and running. Over the last few years, when Rex would bring up the subject of a propane tank, I would keep putting it off because I thought it would be such a headache and it would have been, had you and your shop not been the ones to do it. Everyone involved went the extra mile and made it quick and easy for us.
Again, sincere thanks to all of you.
Cindi

Garnett’s Propane,
I wanted to thank your company’s employees for being so helpful and professional. I purchased propane last week from you and was so impressed by good service! Another companys propane employee was absolutely rude to me when I called them and several other companies were not too professional or polite. You’ll have all of my business and I will recommend you to everyone!
Thanks,
Jazen

Susan Stevens:
Please thank everyone again for your timely response. You are a great team!

Thanks to all for their feedback and once again, thanks to everyone at Terry Garnett’s Propane for caring about each customer!

Austin Tx Propane Tips: Getting Ready for 2010-2011

September 27, 2010 by Tech Support · Leave a Comment 

It’s nearly October of 2010 and soon we will be in the cold season of 2010-2011 for Central Texas and the Texas Hill Country. As we all know, the cold weather often rolls in quite unexpected and many of us are caught unprepared.

Here are a few excellent propane tips from the leading expert of propane in Central Texas, Terry Garnett. With over thirty years experience serving friends and neighbors, Terry Garnett’s Propane remains the innovative pioneer of Same Day Delivery for the Austin, Texas community.

Call Terry Garnett’s Propane today at 512-894-4480 for Same Day Delivery and visit the website at www.garnettspropane.com for more information on our comprehensive propane services for your home and family.

Question: Is it all right if it’s a cold weather snap to use my stove as a space heater, in the short term, if I’m out of propane?  Is that safe?

Terry Garnett: Never use any type of an appliance other than for its recommended and intended use.  It is a safety issue. Please always follow manufacturer recommendations on all gas appliances.

Question: How often should I have my propane appliances tested by a qualified technician?

Terry Garnett: There is no magic number. I recommend having your entire system checked at least once a year by a qualified and  licensed technician. An annual pressure test of your propane lines is a sound investment.

Question: One thing that we are interested in at my home is that we want to have a green environment; does propane contaminate soil or water?

Terry Garnett: Propane is one of the cleanest fossil fuels available today. It is non abrasive to soil and water.

Question: Compared with the tanks that are used for ethanol, methanol, and gasoline, are the propane tanks actually more volatile or puncture prone or how does the safety of a propane cylinder stack up with a gas can?

Terry Garnett: Propane tanks are very safe and their construction heavily regulated. They are not puncture prone, and comparing them to a gas can is like comparing a Volvo to a unicycle.

Question: I don’t really plan on doing any of the work myself.  Is it really important to know where my gas service lines are?

Terry Garnett: It’s always good to know where your tank is and where your gas service lines are.  Know where the shut off to your system is and how to shut it off. Remember ALWAYS locate your gas line before you dig.

Terry Garnett’s Propane has been serving Central Texas communities for over 30 years. For Same Day Delivery, call Terry Garnett’s Propane at 512-484-4480 (or toll free 1-800-950-8289) for all of your propane needs. Website: www.garnettspropane.com.

Wimberley, Tx Propane Deliveries: Call for Same Day Delivery (78676)

September 13, 2010 by Tech Support · Leave a Comment 

Wimberley, Texas propane customers know they have a friend they can rely on when they  call upon Terry Garnett”s Propane for all of their propane needs. What’s more, if you call during business hours you can request same day delivery and that often makes all the difference if you are low or out of propane.

Rick Is On The Job

Just call 512-894-4480 or visit the website at www.garnettspropane.com and your designated propane professional, Rick, will stop by to make sure you have the propane you need for your home or business.

For over three decades, Hill Country residents have relied upon Terry Garnett’s Propane. A family owned and operated business, Terry Garnett’s Propane is the recognized leader pioneering innovative services such as the Keep Check Program and Same Day Delivery.

Your Driver – Your Personalized Propane Services

Each driver is carefully selected for their combination of professional certifications and their warm friendly spirit. A early tradition that has stayed in place was to assign the driver to an area so the customers could get to know their driver and the driver could better anticipate their customer’s needs.

According to his customers, Rick has done a super job with the Wimberley and surrounding propane delivery areas. Terry Garnett’s Propane routinely receives kudos from customers singing Rick’s praises.

Rick is known for his courtesy and his customers are always glad to see his familiar red truck approaching their house.

Here’s what one customer had to say:

We sure appreciate Rick’s conscientious service. Before we called Terry Garnett’s Propane and started Rick coming by we had a problem forgetting to keep our propane tank filled.

I know it sounds silly but we simply would forget. The first time Rick delivered propane he asked us if we would like him to keep tabs on our tank for us and add propane when our levels went low. Boy howdy – that has made the world of difference for us. Cool! Not only is it one less thing we have to think about but we never have to relight pilot lights or inspect our propane system.

Rick has taken care of all of these things and I highly recommend him. He deserves credit for a job well done. I wish all service oriented businesses would take a lesson from the quality of care we get from Rick. He’s a good man and we wanted to let you know we appreciate him.

Wimberley Propane Delivery – Call 512-894-4480

Named in the 1870′s for Pleasant Wimberley, the area has grown and personifies the friendly community spirit of the Texas Hill Country. Originally named “Wimberleyville”, Wimberley hosts an extensive arts and crafts community and attracts many families who wish to settle down in the beautiful open spaces yet be close enough for a quick commute to Austin or San Antonio.

No matter where you live in the Wimberley area, Terry Garnett’s Propane is just a few minutes away. You’ll see Ricks’s truck coming from almost any direction; Ranch Road 12 from San Marcos or Dripping Springs, or the Devil’s Backbone, Ranch Road 32 from Blanco.

Every delivery receives top priority and Rick and the rest of the team at Terry Garnett’s Propane understands that every customer deserves and appreciates considerate and professional services.

Just call 512-894-4480 and ask for the Keep Check Program and Rick will start monitoring your tank for you too. Join the family of satisfied customers who continue to share kudos for the excellent service they receive from Rick.

Remember, you call, we’re there!

Austin Texas Propane Tip: Time to Check Your Propane System

August 23, 2010 by Tech Support · Leave a Comment 

Now is the time to check out your propane system before the busy season hits. Don’t forget, last year held some very cold periods for Central Texas and some folks were caught unprepared.

While it’s still warm and the cold weather is weeks away, you can use your time to be organized.

Here’s your wake up call. Make sure you’re ready for the coming fall and winter.

If you’re a busy professional here’s some good news for you. Terry Garnett’s Propane , the #1 propane provider in Austin, Texas and the surrounding Hill Country area, is ready and available to serve your family by inspecting your system and advising you on the best practices to get the most for your energy dollar.

It’s easy and now is the time of year to get this happening. Just pick up the phone – one call to Terry Garnett’s Propane  at 512-894-4480 (or visit www.garnettspropane.com)  is all you need to get your propane system ready for the upcoming cold months.

Put the precision team of propane experts accredited and licensed by the State of Texas to work for you. The good folks at Terry Garnett’s Propane are happy to help you today.

Go with the best. They’re your “go to pros” who can answer any questions you might have such as what potential benefits can be obtained by properly maintaining your propane appliances, how an energy audit can save you money and what really needs to be evaluated to prepare your propane system for the coming winter season.

With a philosophy based on serving friends and neighbors in the Hill Country area, the entire team at Terry Garnett’s Propane is united in their mission of making everything as easy for you as possible.

The Keep Check Program is a prime example of efficiency and ease of lifestyle for you. Understanding that your life is filled with work and family, the customers of Terry Garnett’s Propane love the fact that they can relax in the knowledge that their propane professional is keeping their tank filled, monitoring useage patterns, and watching out for their best interests.

That’s what keeps customers coming back for over thirty years and spreading the good word by telling their friends about Terry Garnett’s Propane.

Pick up the phone or visit www.garnettspropane.com.

Have your propane system checked out today and be ready for tomorrow!

Remember… you call, we’re there!

512-894-4480
www.garnettspropane.com

Terry Garnett’s Propane – The Story of Our Motto: You Call… We’re There

July 26, 2010 by Tech Support · Leave a Comment 

If you need propane in Austin Texas you can get Same Day Delivery at Terry Garnett’s Propane (512-894-4480 – www.garnettspropane.com). Call now and get your propane today.

You Call… We’re There.

There’s a reason that this motto has become a trusted trademark of Terry Garnett’s Propane. It’s because customers know they can count on the time-tested dependability of  Terry Garnett’s Propane. For over 30 years they’ve been number one.

The story of how this motto became a company way of life is rooted in the 1980′s in the Texas Hill Country community, Dripping Springs.

As Dripping Springs existed 30 years ago, it was a small community known for a spirit of neighborly cooperation. People enjoyed a slower pace of life and relied on their friends and neighbors for specialized assistance. As the leading experts on propane, the Garnett Family started helping neighbors by delivering propane for their homes and ranches and pretty soon found they were called upon day and night to help people out.

The original requests for same day delivery were based on a customer’s needs. People were out of propane and needed help. Now. The Garnett Family kindly responded and their neighbors sure appreciated the kindness.

The Garnett Family continued to serve their neighbors with Same Day Delivery and began offering the same convenience to all who called upon them for propane deliveries. Everybody was treated as a friend and every delivery was a priority. Same Day Delivery was not the exception to the rule, it became a way of life.

They say a good idea sticks and Same Day Delivery has set the bar for excellence in the Central Texas propane industry. Pioneered by Terry Garnett’s Propane, Same Day Delivery is based on a solid principle. The convenience of the customer must come first.

It’s true, thirty years ago Terry Garnett’s Propane began as just a small company serving friends and neighbors in the Dripping Springs area. This family owned business has greatly expanded but only to the degree that it may serve others. That’s what makes the difference.

A Business Model That Works For You

The business model at Terry Garnett’s Propane is simple. Treat each customer as you’d want to be treated and stay focused on taking care of business one day at a time. Each day, make sure every delivery was perfect and on time and keep learning how to be of better service as customer needs continue to develop.

As propane customers in the Austin area and the Texas Hill Country have grown, the need to handle each customer in a considerate and timely manner has also expanded. As the customer base grew, new trucks and professional drivers were added to the team. It’s important to have enough logistical resources available to respond to market needs.

When you call Terry Garnett’s Propane at 512-894-4480 your call is priority number one. The team at Terry Garnett’s Propane knows that propane keeps your lifestyle running smooth and when you need a delivery you need it the same day.

ASAP is the rule, not the exception. Responsiveness answers the need.

Everyone on the TG propane team understands that it is a privilege to serve you and your family. Fast and efficient delivery times. A courteous driver who has been licensed by the State of Texas and trained to look out for your best interests makes all the difference.

Call today and get your propane today. Simple.

Terry Garnett’s Propane. Call 512-894-4480 or visit our website at www.garnettspropane.com.

Remember… You Call… We’re There.

Southwest Oaks in Austin, Texas Propane Delivery 78745: Terry Garnett’s Propane

April 26, 2010 by Tech Support · Leave a Comment 

Just call 512-894-4480 to order propane for the Southwest Oaks (78745) neighborhood in Austin, Texas. Terry Garnett’s Propane is the preferred propane provider for Austin and the Central Texas area and has been recognized as the best choice for all of your propane energy needs for over 30 years.

A family owned and operated business for generations, Terry Garnett’s Propane is a full service propane company ready to meet your needs.

Same Day Delivery for Southwest Oaks in Austin, Texas

As the Central Texas propane leader and innovator, Terry Garnett’s Propane has pioneered new programs and established the benchmarks for excellence in helping their customers. If you’re low or nearly out of propane, Terry Garnett’s Propane understands that you need your propane delivery ASAP. With their Same Day Delivery you can rest assured that your propane will be on time when you need it.

Just visit their website at www.garnettspropane.com or call 512-894-4480 to speak to a propane professional who will assist you and schedule your delivery for Southwest Oaks.

Keep Check Program: Never Run Out of Propane in Southwest Oaks

Life is busy.  Terry Garnett’s Propane understands your mind is on keeping the family schedules, work, and enjoying your time off. With the Keep Check Program your propane driver will take care of everything for you. This includes regular schedules for propane system and tank inspections, keeping your tank filled for an even supply of propane, as well as being available as a personal adviser as what can save you money on energy and help you get the most from safe, clean, and efficient propane.

What Customer’s Are Saying

Here are a few comments from satisfied customers of  Terry Garnett’s Propane:

Hi Gary!
And thanks! We have so enjoyed our relationship with you.
You have served us well!
Take care, God bless and always Happy Holiday.
Thanks Ed & Jennie
(*thank you note – they sold their home and are moving)

——————

I want to thank Terry and all the folks at Terry’s Garnett’s Propane Company for being considerate of my safety concerns with the installation of the propane connections to our house. I realize that you have gone out of your way to address the needs of a single customer. Jesse did a nice job with the project and followed up with a complete inspection of each gas appliance. We sincerly thank you!
Brian Bahr

——————-

Terry,
Rex & I want to thank you for everything you did to get our pavilion fireplace up and running. Over the last few years, when Rex would bring up the subject of a propane tank, I would keep putting it off because I thought it would be such a headache and it would have been, had you and your shop not been the ones to do it. Everyone involved went the extra mile and made it quick and easy for us.
Again, sincere thanks to all of you.
Cindi

Southwest Oaks is a great place to raise a family in Austin, Texas. The Southwest Oaks neighborhood is part of the Austin ISD school district with the following schools:

Cunningham Elementary School

PK-5

2200 Berkeley Ave.

Austin, TX 78745

414-2067

441-6006

Covington Middle School

6th – 8th

Southwest Austin

3700 Convict Hill Rd

Austin, TX 78749

414-3276

892-4547

Crockett High School

9-12

South Austin

5601 Manchaca Road

Austin, TX 78745

414-2532

447-0489

You deserve the good life and you deserve to have your propane delivered by the best in the business, Terry Garnett’s Propane.

All you need to do is visit www.garnettspropane.com or give a call to 512-894-4480 and request you be included in the Keep Check Program.

For over 30 years, Terry Garnett’s Propane has lived by their slogan…

You call… we’re there!

Austin Propane Delivery: Lago Vista, TX (Zip Code 78645)

November 24, 2009 by Tech Support · Leave a Comment 

Lago Vista resides in Travis County about 20 miles northwest of Austin, Texas and is one of the most popular residential communities in the Lake Travis area. If you need propane delivered, all you need to do is call Terry Garnett’s Propane at 512-894-4480 or visit www.garnettspropane.com.

“Our propane delivery customers in Lago Vista rely on us and we have a tradition of personally getting to know each of our customers. It’s our job to make sure they are never without propane” said Terry Garnett in a recent interview. “It’s a great joy for us to serve friends and neighbors in the Lago Vista area, and you know, we keep our trucks rolling and we don’t end a work day as long as there is someone needing propane delivered. Some times it makes for a long day but same day delivery is essential for our customers. We started same day delivery many years ago because we take our customers needs very seriously. After all, it’s the same at my house. When it’s time to cook dinner or take a bath, you need propane and we make sure it’s there. That’s why many families in Lago Vista have been with us for over 30 years.”

Lago Vista has a wonderful community spirit and is a wonderful example of the caring and considerate people of the Texas Hill Country. Here’s an interesting fact you might not know. According to Wikipedia, Lago Vista has a private single runway airport, which, for the month of September 2005, was the center of operations for relief flights for victims of Hurricane Katrina in Louisiana and Mississippi. Small planes from across the USA, and even Mexico, landed at Lago Vista’s Rusty Allen Airport to pick up essential supplies which were directed to outlying communities not initially being served by government agency relief efforts. Lago Vista was the only GAC airport in the country to support such flights.

When Hurricane Katrina hit and there was quite a bit of newspaper and television coverage projecting gas shortages, Terry Garnett’s Propane assured their customers that a consistent and reliable supply of propane would be available for their customers. This was made possible by the vision and planning of their Keep Check Program.

The Keep Check Program (which is available for residents of Lago Vista and other Hill Country communities) was created by Terry Garnett’s Propane to provide a solution to an ongoing need for homeowners; to ensure that a homeowner would never run out of propane and most importantly, to place the constant monitoring of a homeowners propane supply in the professional and capable hands of Terry Garnett’s Propane.

“We assign each homeowner a specific driver” said Jacob Garnett of Terry Garnett’s Propane. “Your driver not only monitors your propane use so you never run out, he also makes sure all propane fittings and valves are precisely adjusted and maintained on a periodic schedule. Having your own licensed professional on point gives you the best peace of mind in the business. We never concern ourselves with being the biggest. With us it’s about being the best.”

Remember, if you live in the Lago Vista area, Terry Garnett’s Propane is there for you 24×7. Just call 512-894-4480 or visit www.garnettspropane.com

Over the years, Terry Garnett’s Propane has earned the loyalty and respect of their customers, and they’ve lived by their slogan… “You call, we’re there!”


Propane Tips for Your Home and Business – PT 3

June 8, 2009 by Tech Support · Leave a Comment 

This is the third installment of a series of propane tips that will be posted to assist our friends and neighbors in getting the most from their propane energy systems.

Question: My family has just built our first new home. We have been very blessed.  We put a lot of money into this home and we want to do everything top notch.  Now, is there any advantage to finding a more expensive pressure release valve for my propane tank?  Are there different grades of propane pressure release valves?

Terry Garnett: I think what you’re referring to is a Pressure Relief Valve. The propane relief valve is a safety feature on the tank. It is designed to discharge excess pressure in the tank. They are all set to discharge at 250#s PSI. If you have a problem with a relief valve, for example, you don’t feel it’s discharging or it’s discharging to early, have your provider, who is licensed, effect that change.

Question: I’ve read that according to the EPA, that much of the sulfur dioxide in the atmosphere that produces acid rain is attributed to coal fired and electricity generated facilities.  How dangerous is propane regarding the pollution and acid rain in the atmosphere?

Terry Garnett: Propane is a fossil fuel and very environmentally friendly.

Question: Dear Mr. Garnett, I have read that propane is actually used quite a bit in our farming for the irrigation pumps and generators and everything like that.  Is propane actually used, how important is it?  Roughly what percentage is used our farm system?

Terry Garnett: Actually 80%, of our farms use propane in their operations today.

Question: Help me settle a debate with a co-worker, is propane more compact as a liquid or as a gas?

Terry Garnett: Great question, propane is purchased, delivered, and stored in a liquid form.  So what you buy is a liquid.  What you have in your tank is a liquid.  What is utilized is a vapor that’s achieved when propane leaves the system and goes through the regulator.   The expansion rate from liquid to vapor is 282 parts to one, so a little bit of liquid makes a lot of vapor. Propane is more compact in liquid form.

Question: When my propane provider delivers propane in a truck, are they putting a liquid or a gas into my tank?

Terry Garnett: They are putting a liquid into your tank.  What you are purchasing in gallons is liquid gallons.  And what you are using in your home is a vapor.

Question: It’s getting into the season where we like to do a lot of cooking outside and I like to cook steaks on the grill.  I’d like the cooking to move along.  Is there any kind of problem, I mean, if I’m spraying lighter fluid on the grill that’s a propane grill?

Terry Garnett: Probably not a good idea. Remind me to not have you cook for me.