As a service to their readers, they recently interviewed Michelle Garnett of Terry Garnett’s Propane regarding the upcoming winter season.

Austin Propane Delivery: I’m here with Michelle Garnett of Terry Garnett’s Propane. Michelle, is there any advice you can give homeowners about how to be ready for the upcoming cold season here?

Michelle Garnett: Check your propane system, it’s very easy.  Give us a call and we will teach you how to read your percentage gauge if you want to track your own usage.

A lot of people do not understand that pressure gauges and percentage gauges stick sometimes. Our drivers will walk you through your entire house and show you how to conserve energy. That’s what we are about.  We are about safety, your usage, and we are here to help you conserve.

Austin Propane Delivery: Your company is well known for being readily available for your customers. For instance, we noticed that when we call your office a person actually answers the phone. <laughs> No endless voice prompts or endless on hold music. That’s almost unheard of in this day – a company that still places customer communications as a priority and answers their phone!

Michelle Garnett: We feel our clients are part of our family. If you have any questions or concerns just give us a call.  You can email any of our staff.  The drivers are also available for you to talk to them when they’re there.

If your driver sees something odd at your residence, they let us know at the office and we follow up and contact you to make sure any potential problems are taken care of before they become a real problem. Just give us a call 24/7 and we’re here for you.

Austin Propane Delivery: There is much discussion about the importance of HD5 propane. As a propane professional, how important do you think it is for a homeowner to do the research to make sure they are getting HD5 propane delivered?

Michelle Garnett: I think that it’s extremely important.  Most American’s do not understand that there are different grades of propane. HD5 propane is actually the purest form of propane and it’s vital to making your propane system run well.  HD5 propane doesn’t have any lower grades of propane in it.  For one thing, your appliances will last longer.  They won’t weaken your system.

We only deliver pure HD5 propane to our customers.  We assure our clients they are getting the finest propane that is safe for their families and best for their homes.

Austin Propane Delivery: Well, thank you so much and we look forward to a great propane season.

Terry Garnett’s Propane Contact Information

Web: garnettspropane.com
Phone: 512-894-4480
Fax: 512-894-7113

Order Propane via text: 512-739-2358

Online Payment Center: payments.garnettspropane.com